Welcome to Metariom. By accessing or using our website, booking our experiences, or interacting with our services, you agree to these Terms & Conditions. Please read them carefully before using our site or services.
1. About Metariom
Metariom provides VR, AR, and MR gaming experiences, as well as related content, information, and booking services through our website. References to “we,” “our,” or “us” in these Terms mean Metariom and its affiliates.
2. Eligibility
You must be at least 13 years old to access our website and at least 16 years old (or the minimum age required by local law) to participate in our VR experiences, unless accompanied by a parent/guardian.
By booking or participating, you confirm that you meet the minimum age and safety requirements.
3. Bookings & Payments
All bookings made through our website or partners are subject to availability and are only confirmed once payment is processed.
Prices are listed in the applicable currency and may include local taxes where required.
Payments are securely processed by trusted third-party providers. We do not store full payment details.
4. Cancellations & Refunds
Cancellations must be made in line with the policy shown at the time of booking.
Refunds, if applicable, will be processed to the original payment method.
No-shows or late arrivals may not be eligible for a refund.
5. Safety & Participation
VR/AR/MR experiences may involve physical movement. You are responsible for ensuring that you are medically and physically fit to participate.
Metariom is not responsible for any injuries caused by failure to follow instructions, misuse of equipment, or unsafe behaviour.
You must comply with all on-site rules, staff instructions, and safety guidelines.
6. Intellectual Property
All content on this website (including text, graphics, images, logos, videos, and software) is owned by Metariom or its licensors.
You may not copy, modify, distribute, or use our content without prior written permission.
7. Use of Website
You agree not to:
Misuse our website or services (e.g., hacking, introducing malware, scraping data).
Use our site for unlawful purposes.
Impersonate others or provide false information.
8. Cookies & Privacy
Our use of cookies is explained in our [Cookies Policy]. Your personal data is handled in accordance with our [Privacy Policy].
9. Third-Party Links
Our site may include links to third-party websites or services. We are not responsible for their content, security, or policies.
10. Limitation of Liability
To the fullest extent permitted by law, Metariom is not liable for indirect, incidental, or consequential damages arising from the use of our website or services.
Our liability for direct damages will not exceed the total amount paid by you for the booking or service in question.
11. Changes to Terms
We may update these Terms from time to time. Changes will be effective once posted on this page, with the “Last updated” date revised.
12. Governing Law
These Terms are governed by the laws of Türkiye (unless otherwise required by local consumer law). Any disputes will be handled in the courts of Istanbul, Türkiye.
13. Contact Us
If you have any questions about these Terms & Conditions, please contact us:
Metariom Soft
Halil Rıfat Paşa Mahallesi, Yüzer Havuz Sok.
Perpa Ticaret Merkezi A Blok No: 1997,
Şişli / İstanbul, Turkey
